• /zerocozi
• radu.jakab@zerocozi.ro
• http://www.zerocozi.ro

ZeroQueues (branded ZeroCozi in Romania) will help businesses and authorities provide better customer care, by digitizing the flow of how people arrive to consume their services. To be more specific, our purpose is to reduce customer waiting time to a minimum, allow customers to provide feedback easily, while providing relevant business intelligence to managers. To achieve this, we offer a system that accepts both queuing and/or appointments (depending on your business model), where a customer is always informed of the time at which they will receive service. This allows customers to manage their schedule. Registering can happen at the location, but also online or from a mobile app, allowing customers to only come to the location when they will receive service, and not waste time waiting. Every time a customer is served, a feedback form is made easily available, so they can praise the service, or point out improvements.